Refund and Cancellation Policy
Refund Policy
All unopened products may be returned within 14 days of the date purchased with an original receipt, or may be exchanged for product or credit. Any product or merchandise is nonrefundable if opened or used.
Packages or series of treatments are refundable if requested within 30 days of purchase with an original receipt. If a refund is requested after 30 days, then only store credit can be issued. In the event that a package or series of treatments have begun, these services will be considered to have been rendered even though the full series has not been completed. If you wish to discontinue your treatment in the midst of a series, credit for the prorated share of unused treatments at the discounted package price may be extended, and this may be used to purchase other treatments or products offered by Manhattan Skin & Laser Medspa.
Cancellation and Missed Appointment Policy
Our goal is to provide quality individualized medical care in a timely manner. “No shows”, and late cancellations inconvenience those individuals who need access to treatments in a timely manner. We would like to remind you of our office policy regarding missed appointments. This policy enables us to better utilize availability for our patients. Cancellation of an appointment
Please be courteous and call the office promptly if you are unable to show up for an appointment. This time will be relocated to someone who is in need of treatment. If it is necessary to cancel your scheduled appointment, we require that you at least call 48 hours in advance. Appointments are in high demand and your early cancellation will give another person the possibility to have access to needed appointments. How to cancel your appointment
To cancel appointments, please call (347) 354-3536. If you do not reach the receptionist you may leave a detailed message on the voicemail. Or you can email us at info@manhattanskinandlaser.com. If you would like to reschedule your appointment, please leave your phone number. We will return your call and give you the next available appointment time. Late cancellations/No show policy
A late cancellation is considered when a patient fails to cancel their scheduled appointment within 48 hour advanced notice. A ” No show” is someone who misses an appointment without canceling it in adequate manner. A failure to be present at the time of a scheduled appointment will be recorded as a “No show”. Late cancellation or No show will be handled as follows…
New clients: $50.00 Cancellation “No show” fee.
Current clients: $50.00 Cancellation “No show” fee
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635 Madison Avenue, Ste. 1302 New York, NY 10022
info@manhattanskinandlaser.com
Working Hours
Sunday & Monday: Closed
Tuesday - Friday: 10am – 8pm
Saturday: 10am – 6pm
Manhattan Skin and Laser Medspa is founded on the principles of caring and accountability. We pride ourself on providing individualized, superior professional services for our clients using only cutting-edge technologies by offering advanced aesthetic modalities.
Copyright © Manhattan Skin & Laser Medspa. All Rights Reserved.
Copyright © Manhattan Skin & Laser Center.
All Rights Reserved.